Eyelo Watches

Personal data

Privacy policy

Last updated: July 29, 2026

1. Introduction

This privacy policy explains how Eyelo SA collects, uses, protects, and retains personal data when users browse the Eyelo Watches website or communicate with us.

Eyelo SA places particular importance on privacy and compliance with applicable Swiss legislation, including the Federal Act on Data Protection (FADP).

2. Data controller

The controller responsible for processing personal data is:

  • Eyelo SA
  • Rue du Simplon 37, 1006 Lausanne, Switzerland
  • Email: watch@eyelo.ch

3. Personal data collected

3.1 Contact form

When you use the contact form, we may collect the following information:

  • full name;
  • email address;
  • company or brand, if provided;
  • a free-form message describing your inquiry;
  • confirmation that you have read and accepted this privacy policy.

3.2 Technical data

When you browse the website, hosting services may automatically collect certain technical data, including:

  • IP address;
  • browser type;
  • operating system;
  • date and time of the visit;
  • pages viewed;
  • technical data required for the website to function properly.

This data is used solely for security, maintenance, performance, and proper website operation.

4. Purposes of processing

Personal data may be used to:

  • respond to inquiries submitted through the contact form;
  • assess the nature of the projects presented;
  • prepare a potential business or professional conversation;
  • improve the quality of the services offered;
  • maintain the security and proper operation of the website;
  • comply with applicable legal obligations.

Personal data is processed on the following bases:

  • the user’s consent when submitting the contact form;
  • pre-contractual measures when an inquiry concerns a professional project;
  • Eyelo SA’s legitimate interest in maintaining the security, operation, and improvement of the website;
  • compliance with legal obligations.

6. Data retention

Personal data is retained only for as long as necessary for the purposes for which it was collected.

Inquiries submitted through the form are retained in Eyelo SA’s professional email system for the time required to process the inquiry, follow up on communications, and, when applicable, prepare a professional relationship. They are then deleted or archived in accordance with applicable legal obligations.

Data may be deleted at the user’s request, subject to applicable legal obligations.

7. Hosting and technical service providers

The website is hosted by Vercel Inc., a U.S. company specializing in hosting and deploying web applications.

Information submitted through the form is sent to Eyelo SA’s contact address through a technical function deployed on Vercel. Vercel also provides the audience measurement and performance tools used on the website.

Inquiries submitted through the form are routed by Zoho, an email service provider, to Eyelo SA’s professional mailbox. The website does not store form inquiries in a database.

These providers may process technical data required for the website to operate, including connection data and technical logs.

8. Disclosure of data to third parties

Eyelo SA does not sell, rent, or disclose personal data to third parties for commercial purposes.

Data may nevertheless be shared with technical service providers when necessary for website operation or communication management, including:

  • Vercel for website hosting, audience measurement, and performance monitoring;
  • Zoho for routing inquiries submitted through the form;
  • technical providers involved in website maintenance or security.

These providers are required to comply with confidentiality and data-protection obligations.

9. Data security

Eyelo SA implements reasonable technical and organizational measures to protect personal data against:

  • unauthorized access;
  • accidental loss or destruction;
  • unauthorized alteration or disclosure;
  • misuse of data.

However, no Internet-based data transmission or storage system can guarantee absolute security.

10. International data transfers

Some technical service providers used by Eyelo SA may be located outside Switzerland or the European Economic Area.

Vercel Inc. is a U.S. company and Zoho is an international provider. As a result, certain technical data or information submitted through the form may be processed outside Switzerland or the European Economic Area, depending on the configuration of the services concerned.

Where necessary, Eyelo SA ensures that data transfers comply with applicable legal data-protection requirements.

11. Cookies

The Eyelo Watches website does not use advertising cookies or tracking cookies for marketing purposes.

Hosting or security services may nevertheless use cookies that are strictly necessary for the website to function properly.

These cookies do not personally identify users.

12. Analytics tools

The website uses Vercel Web Analytics and Vercel Speed Insights to understand website traffic and measure technical performance. These tools are used exclusively to improve the website and are not used for advertising, marketing, or behavioral profiling.

Data collected for these purposes is limited to the information required for usage statistics and performance evaluation. It is not used to personally identify visitors.

13. User rights

Under applicable Swiss legislation, users have the following rights concerning their personal data:

  • the right to access personal data;
  • the right to correct inaccurate data;
  • the right to have data erased;
  • the right to restrict processing;
  • the right to object to processing;
  • the right to withdraw consent at any time;
  • the right to receive certain data in a structured format where applicable.

To exercise these rights, contact Eyelo SA at watch@eyelo.ch.

Eyelo SA may request proof of identity before responding to certain requests in order to protect the personal data concerned.

14. Confidentiality of watchmaking projects

Eyelo SA regularly works on watchmaking, industrial, and commercial projects that may involve sensitive information.

Information submitted through the contact form is used solely to assess the inquiry and initiate an initial conversation.

Users are asked not to submit confidential documents, detailed technical plans, trade secrets, or sensitive strategic information until an appropriate confidentiality framework has been established.

Submitting an inquiry through the form does not constitute a confidentiality agreement.

A confidentiality agreement may be proposed when necessary for a specific project.

The Eyelo Watches website may contain links to third-party websites.

Eyelo SA is not responsible for the privacy practices of these external websites.

Users are encouraged to review the privacy policies of each website they visit.

16. Minors

The Eyelo Watches website is intended primarily for professionals, companies, brands, and watch-project owners.

Eyelo SA does not knowingly collect personal data concerning minors.

If a parent or legal representative believes that a minor has submitted personal data through the website, they may contact Eyelo SA to request its deletion.

17. Changes to this privacy policy

Eyelo SA reserves the right to modify this privacy policy at any time to reflect legal, technical, or organizational developments.

The update date shown at the top of this page indicates the most recent revision.

Users are encouraged to review this page regularly.

18. Governing law

This privacy policy is governed by Swiss law.

Any dispute relating to the processing of personal data shall be submitted to the competent authorities and courts of the Canton of Vaud, subject to applicable mandatory legal provisions.

19. Contact

For questions concerning personal-data protection, contact Eyelo SA at watch@eyelo.ch.

20. Supervisory authority

In Switzerland, the competent data-protection authority is the Federal Data Protection and Information Commissioner (FDPIC).

Users may file a complaint with this authority if they believe their personal data is being processed in violation of applicable legislation.

21. Language

If this privacy policy is translated into another language, the French version shall prevail.